Return Policy

Last updated: October 2026

1. Eligibility

We accept returns within 30 days of delivery for sealed trading card product and board games that are unused and in their original packaging.

Trading card singles are final sale. If you think we graded a single wrong, bring it back or ship it back within 7 days of pickup or delivery, in the condition you received it, and we’ll re-check the grade and make it right. See our Condition Guide for how we grade.

2. Non-Returnable Items

  • Trading card singles (except the 7-day grade re-check above)
  • Opened booster packs, sealed product that has been opened
  • Custom or altered cards
  • Items marked “Final Sale”

3. How to Start a Return

  1. Contact us with your order number and reason for the return.
  2. We will provide a return authorization number and shipping instructions.
  3. Ship the item(s) back within 7 days of receiving authorization.

4. Refunds

Once we receive and inspect the returned item, we will process your refund to the original payment method within 5–7 business days. Shipping costs are non-refundable unless the return is due to our error (wrong item, damaged in transit, etc.).

5. Exchanges

If you would like to exchange an item, please initiate a return and place a new order. This ensures you receive the replacement as quickly as possible.

6. Damaged or Incorrect Orders

If your order arrived damaged or you received the wrong item, please contact us with photos within 7 days. We will arrange a free return and send the correct item or issue a full refund.

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